Effective Date: May 13, 2026
Accruu, LLC ("Accruu," "we," "us," "our") respects the intellectual property rights of others and expects users of the Accruu Vision service to do the same. This policy describes how copyright owners, or their authorized agents, can notify us of material they believe infringes their copyright, and how we respond to such notices in compliance with the Digital Millennium Copyright Act, 17 U.S.C. §512 ("DMCA").
We have designated the following agent to receive notifications of claimed copyright infringement. This agent is registered with the U.S. Copyright Office as required by 17 U.S.C. §512(c)(2).
Only notices of copyright infringement should be sent to this agent. Any other correspondence (general inquiries, support requests, partnership proposals) should be sent to support@accruu.io.
If you believe that material available on the Accruu Vision service infringes your copyright, you may submit a written notice to our Designated Agent. To be effective under 17 U.S.C. §512(c)(3), your notice must include all of the following:
Please note that under 17 U.S.C. §512(f), any person who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, the copyright owner, or its agent.
Upon receipt of a properly formatted notice, we will, in our discretion and in compliance with the DMCA:
If you believe that your material was removed or disabled by mistake or misidentification, you may submit a written counter-notice to our Designated Agent. To be effective under 17 U.S.C. §512(g)(3), your counter-notice must include all of the following:
If we receive a valid counter-notice, we will forward it to the party who submitted the original takedown notice. The original complainant has ten (10) to fourteen (14) business days to notify us that they have filed a court action seeking a restraining order. If we do not receive such notice within that period, we may restore the removed material.
In accordance with 17 U.S.C. §512(i)(1)(A), Accruu has adopted and reasonably implements a policy to terminate, in appropriate circumstances, the accounts of users who are repeat infringers. We evaluate repeat infringement based on the number, severity, and pattern of valid takedown notices received for a user's account, as well as any response or remediation actions taken by the user. Termination is at our discretion based on the totality of the circumstances.
Accruu Vision is a service used by licensed real estate agents to generate AI renovation visualizations from listing photos. Agents represent and warrant, as a condition of using the service, that they have the necessary rights to upload any photos they submit. If you are a real estate photographer and believe your work has been uploaded without authorization, please file a takedown notice using the procedure above. We take such claims seriously and will respond promptly.
Questions about this policy (not actual takedown notices) may be directed to legal@accruu.io.