Accruu

DMCA Copyright Policy

Effective Date: May 13, 2026

Accruu, LLC ("Accruu," "we," "us," "our") respects the intellectual property rights of others and expects users of the Accruu Vision service to do the same. This policy describes how copyright owners, or their authorized agents, can notify us of material they believe infringes their copyright, and how we respond to such notices in compliance with the Digital Millennium Copyright Act, 17 U.S.C. §512 ("DMCA").

1. Designated DMCA Agent

We have designated the following agent to receive notifications of claimed copyright infringement. This agent is registered with the U.S. Copyright Office as required by 17 U.S.C. §512(c)(2).

DMCA Designated Agent
Accruu, LLC
Attn: DMCA Agent
5900 Balcones Drive #29693
Austin, TX 78731
Phone: (469) 899-1166
Email: dmca@accruu.io

Only notices of copyright infringement should be sent to this agent. Any other correspondence (general inquiries, support requests, partnership proposals) should be sent to support@accruu.io.

2. Filing a Takedown Notice

If you believe that material available on the Accruu Vision service infringes your copyright, you may submit a written notice to our Designated Agent. To be effective under 17 U.S.C. §512(c)(3), your notice must include all of the following:

  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  2. Identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notification, a representative list).
  3. Identification of the material that is claimed to be infringing, and information reasonably sufficient to permit us to locate the material on our service (such as a URL or unique identifier).
  4. Your contact information, including a mailing address, telephone number, and email address.
  5. A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Please note that under 17 U.S.C. §512(f), any person who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, the copyright owner, or its agent.

3. Our Response to Takedown Notices

Upon receipt of a properly formatted notice, we will, in our discretion and in compliance with the DMCA:

  • Remove or disable access to the allegedly infringing material.
  • Notify the user who uploaded or posted the material that their content has been removed or disabled.
  • Provide the user with a copy of the takedown notice (with personal contact information redacted as appropriate).

4. Counter-Notice Procedure

If you believe that your material was removed or disabled by mistake or misidentification, you may submit a written counter-notice to our Designated Agent. To be effective under 17 U.S.C. §512(g)(3), your counter-notice must include all of the following:

  1. Your physical or electronic signature.
  2. Identification of the material that was removed or disabled and the location at which the material appeared before it was removed or disabled.
  3. A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
  4. Your name, mailing address, telephone number, and email address.
  5. A statement that you consent to the jurisdiction of the federal district court for the district in which your address is located (or, if your address is outside the United States, for any judicial district in which Accruu may be found), and that you will accept service of process from the person who provided the original takedown notice or their agent.

If we receive a valid counter-notice, we will forward it to the party who submitted the original takedown notice. The original complainant has ten (10) to fourteen (14) business days to notify us that they have filed a court action seeking a restraining order. If we do not receive such notice within that period, we may restore the removed material.

5. Repeat Infringer Policy

In accordance with 17 U.S.C. §512(i)(1)(A), Accruu has adopted and reasonably implements a policy to terminate, in appropriate circumstances, the accounts of users who are repeat infringers. We evaluate repeat infringement based on the number, severity, and pattern of valid takedown notices received for a user's account, as well as any response or remediation actions taken by the user. Termination is at our discretion based on the totality of the circumstances.

6. Good-Faith Uploading by Real Estate Agents

Accruu Vision is a service used by licensed real estate agents to generate AI renovation visualizations from listing photos. Agents represent and warrant, as a condition of using the service, that they have the necessary rights to upload any photos they submit. If you are a real estate photographer and believe your work has been uploaded without authorization, please file a takedown notice using the procedure above. We take such claims seriously and will respond promptly.

7. Questions

Questions about this policy (not actual takedown notices) may be directed to legal@accruu.io.

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